FAQ's

What Is The Difference Between A Reading & A Meeting?

"I personally prefer to call our sessions 'meetings' rather than 'readings' because that's truly what they are - a beautiful gathering where we come together, whether in person or through video call, to connect with your departed loved ones in spirit.

During our time together, I facilitate this sacred meeting space where spirit communicates through various meaningful ways. I don't simply 'read' information - instead, I create a bridge that allows for genuine connection and communication between you and those you love who have passed.

Each meeting is unique and personal, honouring the special bond you shared with your loved ones while providing comfort, healing, and the reassurance that love truly transcends physical boundaries." 

Do You Offer In-Person Meetings/Readings?

Yes, absolutely! I'd love to meet with you in person.

While face-to-face meetings aren't available for online booking, arranging one is simple. Please reach out through either:

• The contact form on my website
• The chat box feature

When contacting me, please include:

• Your name
• Your preferred contact details (phone or email)

Important: Please don't share any details about your departed loved ones in your initial message. I prefer to keep all spiritual information fresh for our actual session together, as this helps ensure the most authentic and meaningful connection possible.

Once you get in touch, we'll arrange a convenient time and location for your personal reading.

I look forward to meeting you and facilitating this special connection.

Do You Offer Group /Meetings/Readings?

Yes, I absolutely offer group meetings!

I love facilitating group sessions and prefer to keep them intimate with 10-20 people. This smaller size ensures everyone has the opportunity for meaningful connections while maintaining the sacred energy of the experience.

How to Book Your Group Meeting:

Group meetings aren't available for online booking, but arranging one is easy. Please contact me through:

• The contact form on my website
• The chat box feature

When reaching out, please include:

• Your name
• Your preferred contact details (phone or email)
• Approximate group size
• Preferred dates/times

Important Guidelines: Please don't share any details about departed loved ones in your initial message. I prefer to keep all spiritual information fresh for our actual session together, as this helps ensure the most authentic and meaningful connections possible for everyone in your group.

Perfect for:

• Family gatherings
• Close friend groups
• Spiritual circles
• Memorial celebrations

Once you contact me, we'll discuss your group's needs and arrange a time and location that works for everyone.

Do you offer regular meetings or subscription packages?

I'm sorry, but I don't offer regular meetings or subscription packages.

My Philosophy: I believe in reading people only once, though I may connect with you again after a few years have passed. I trust that spirit aligns everything perfectly - you receive exactly what you need, when you need it.

Why I Don't Offer Regular Readings: As a medium, I don't believe in providing frequent sessions because I don't want anyone to become reliant on spirit for everyday decision-making in their lives.

Empowering You: My goal is to bring you healing messages and closure, then empower you to trust your own intuition and make your own life choices. The guidance you receive in our session should support your personal growth and independence.

When We Might Meet Again: If spirit calls us to reconnect after several years, I'm open to that possibility. But I believe in allowing time for you to process, grow, and live your life guided by your own inner wisdom.

This approach ensures the most meaningful and impactful spiritual experience for you. 

Will I Receive a Refund If You Don't Connect With a Loved One?

I deeply believe that we receive exactly what we need, when we need it most. Sometimes during a meeting, your specific loved one may not come through, and there can be many beautiful reasons for this:

• I may not be the right medium to facilitate their connection
• They may be sending their love through other signs in your daily life
• The timing simply isn't aligned for their message

Please know this never means they've stopped loving you or aren't still with you.

Stay Open to Unexpected Visitors Occasionally, a different spirit may step forward—perhaps someone you weren't expecting or weren't particularly close to. I encourage you to remain open-minded, as they often carry the most important messages you need to hear at that moment.

My Commitment to You If I genuinely receive no spiritual communication during our meeting—meaning my connection remains completely quiet—I will be completely honest with you. In these extremely rare instances, I provide a full refund.

However, I trust that Spirit guides our connections perfectly. I believe I'm only brought together with clients who truly need my help, which is why empty sessions are so uncommon. The universe has a beautiful way of ensuring the right people find each other at exactly the right time.

Your healing and peace of mind are my priority.

May I Please Have A Copy Of The Recording From Our Session?

Absolutely! I always provide a copy of your session recording within 24-48 hours of our meeting.

How You'll Receive Your Recording:

• Sent directly to the email address used for your booking
• If you'd prefer a different email address, just let me know during our session
• No additional cost - this is included with your meeting

What You'll Get:

• Complete audio/video recording of your entire session
• High-quality file that you can keep forever
• Perfect for revisiting messages when you need comfort or clarity

Why I Provide Recordings: Many clients find it helpful to listen back to their meetings, as details that didn't immediately resonate often make sense later. Having your own copy means you can revisit those precious messages from your loved ones whenever you need them most.

Please check your email (including spam folder) within 48 hours of your session.

If I Don't Consent To Recording, Can My Session Still Proceed?

Absolutely! Recording is completely optional and your session will proceed regardless of your choice.

Your Options:

• Full consent: Recording + permission to share for marketing/educational purposes
• Recording only: Session recorded for your personal copy, no sharing
• No recording: Session proceeds without any recording

Why I Use Consent Forms: The consent forms help me keep track of each client's preferences, ensuring I respect your wishes about recording and sharing. This system protects your privacy while allowing me to provide the best possible service.

Everyone's Comfort Level is Different: I completely understand that people have varying comfort levels with recording and social media sharing. Some clients love the idea of helping others through shared experiences, while others prefer complete privacy. Both choices are perfectly valid and respected.

Your Session, Your Choice: Whether you choose recording or not, you'll receive the same quality, caring mediumship experience. The most important thing is that you feel comfortable and can fully connect with your loved ones during our time together.

No pressure, no judgement - just the spiritual connection you're seeking.

I haven't received my consent form email or i'm having trouble finding it can you help?

Absolutely! I'd be happy to resend your consent form.

Please email me at jennadavis@nextjenmedium.co.uk and I'll send you a fresh copy right away.

What to Include in Your Email:

• Your name and booking details
• Mention that you need the consent form resent
• Let me know if you'd prefer it sent to a different email address

Quick Turnaround: I'll get this sorted for you usually with 24 hours so you have plenty of time to complete and return it before your session.

No worries at all - this happens sometimes and is easily fixed! 

Are there any available appointments, or are you currently fully booked?

If you're unable to find a suitable time slot through the online booking system, please don't hesitate to email me directly at jennadavis@nextjenmedium.co.uk

Why Contact Me Directly:

• I often have last-minute cancellations that may not immediately show in the online system
• Occasional availability on days that aren't regularly scheduled
• Flexibility to accommodate urgent requests when possible
• Personal assistance with finding the perfect time for your reading

What to Include in Your Email:

• Your preferred dates and times
• Whether you're flexible with scheduling
• Any specific requirements for your session

I'm committed to finding a way to connect you with your loved ones, so please reach out - there's often more availability than the online calendar shows!

Important Guidelines: Please don't share any details about departed loved ones in your initial message. I prefer to keep all spiritual information fresh for our actual session together, as this helps ensure the most authentic and meaningful connections possible for everyone in your group.

What happens if I'm running late for my meeting?

Unfortunately, if you are more than 10 minutes late for your scheduled meeting, the session cannot go ahead and a refund will not be given.

Why This Policy Exists:

Mediumship sessions require proper preparation, sacred space, and specific timing. Late arrivals disrupt the spiritual connection and affect other clients who have scheduled appointments that must be honoured.

To Ensure You're On Time:

• Join the Zoom call 5 minutes early
• Test your internet connection beforehand
• Set a reminder for 15 minutes before your appointment
• Have the Zoom link ready and accessible

Running Late?

If you know you'll be late, please contact me immediately at jennadavis@nextjenmedium.co.uk - we may be able to reschedule for another time rather than lose your session entirely.

I appreciate your understanding. This policy ensures I can provide the best possible spiritual experience for all clients. 💜

Can I Cancel My Meeting?

Yes of course please see my cancellations policy by clicking Here